Data Management & Processing Policy

Last Updated: 09 Jan 2026
Last Reviewed: 09 Jan 2026

Time On Target (“Company,” “we,” “our,” or “us”) provides consulting, system architecture, CRM optimization, automation implementation, and AI advisory services that may involve access to client-owned platforms and data environments.

This policy explains how Time On Target accesses, processes, transmits, and safeguards data in the course of delivering services.

Dual Role in Data Processing

Time On Target operates in two distinct data roles depending on context.

Client System Context (Processor / Implementer)

When providing services inside client-owned systems, the client remains the data controller and system owner.

Time On Target acts as a:

Technical consultant
Automation implementer
Systems configurator

Clients remain responsible for:

Lawful data collection
Messaging consent
Regulatory compliance
Data retention decisions
Platform usage policies

Time On Target Internal Systems (Controller)

When individuals interact directly with Time On Target, including through our website, outreach programs, consulting processes, or educational content, Time On Target acts as the data controller and system owner.

We determine how information is collected, used, stored, and communicated within our own operational systems.

System Access & Credential Use

Clients may grant Time On Target user-level or administrative access to software systems to enable project delivery.

Time On Target will:

Use access only for authorized project activities
Limit internal access to personnel involved in delivery
Avoid unnecessary data exposure
Relinquish a ccess upon request or project completion

Clients are responsible for:

Managing permissions
Maintaining backups
Reviewing audit logs
Revoking access when appropriate

Automation & Workflow Processing

Services may include designing and implementing automation that:

Moves or updates contact records
Triggers emails, SMS messages, or notifications
Enrolls contacts in campaigns
Updates pipeline or lifecycle stages
Integrates data across platforms

Clients acknowledge automation may continue operating after deployment and must be monitored and managed by the client unless ongoing managed services are provided.

AI-Enabled System Configuration

Time On Target may configure or recommend AI-enabled technologies to support:

Messaging development
Lead routing or scoring
Workflow optimization
Conversational automation
Data enrichment or classification

AI systems may process limited data inputs required for configured functionality.

Clients acknowledge that:

AI-generated outputs may be inaccurate
AI systems may evolve over time
Human supervision is recommended prior to operational deployment

Multi-Platform Integrations

Projects may involve integrating multiple systems such as:

CRM platforms
Communication tools
Analytics platforms
Advertising or attribution systems
Payment or subscription systems
Scheduling or event platforms
AI processing services

Time On Target configures integrations but does not control third-party platform uptime, security posture, or data handling practices.

Data Storage Practices

Time On Target generally does not export or permanently retain full client datasets.

Temporary handling of limited data may occur within:

Configuration documentation
Testing environments
Troubleshooting logs
Implementation planning materials

Such handling is limited to operational necessity.

Post-Deployment Responsibility

Following implementation or delivery:

Clients are responsible for supervising automation behavior
Clients must monitor outbound communications
Clients must maintain platform compliance settings
Clients must review AI-driven processes

Time On Target has no ongoing monitoring obligation unless a managed services agreement is in place.

Security Awareness

Time On Target applies commercially reasonable safeguards including:

Secure credential handling
Device protection practices
Controlled internal access
Vendor awareness

However, automated systems and integrations inherently involve operational risk.

Incident Awareness

If Time On Target becomes aware of a material data exposure directly resulting from its activities, reasonable efforts will be made to notify the affected client.

Updates to This Policy

This policy may be updated periodically to reflect evolving technologies, service practices, or regulatory considerations.

Updates will be posted on this page with a revised effective date.

Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@time-on-target.com
Phone: (612) 930-3610
Address: 2299 293rd LN NW, Isanti. MN 55040